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Store Manager in Training | Pitt Street Flagship
Baileynelson · Sydney, New South Wales
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At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast. Due to exciting growth plans and recent internal promotions & moves across the business, w e’re looking for a Store Manager in Training to join our Flagship Pitt Street store! This is your chance to help lead a passionate team, deliver exceptional customer experiences, and make a real impact. Why this role is a game changer As a Bailey Nelson Store Manager in Training , you won’t just support the store, you’ll help run it. Working directly alongside our Pitt Street Store Manager and Assistant Store Manager, you’ll play a key role in delivering seamless, exceptional customer experiences, from clinic to frame styling to final dispense. This is more than a job; it’s your clear pathway to running your own store in a career where you can make a real difference. You’ll:
- Support with store operations (including running the store 2 days a week)
- Support the Store Manager & Optometrist to drive performance
- Own the customer journey and make every interaction exceptional What’s in it for you
- OTE $90,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)
- Fast-track to leadership
- Your own store in 6-12 months
- Real career growth
- New stores opening across AU & NZ in 2026
- Hands-on training
- Learn optical dispensing + leadership skills
- Mentorship that matters
- Coaching from Store, Regional & Area leaders
- Build your own customer base – With strong local marketing support
- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts! What we’re looking for
- Retail, Hospitality, or Optical Leadership Experience: Proven experience at a supervisor or management level within a fast-paced retail, hospitality, or customer-centric environment You know how to lead from the front, manage shifts, and keep a team motivated
- Values-Driven & Grounded: Someone who aligns perfectly with our culture and values
- down to earth, tight knit and constantly striving to improve
- Commercial Acumen & Sales Drive: Proven experience at a supervisor or store management level, with a track record of smashing sales budgets and driving retail KPIs (Multipairs, ATV, Conversion)
- Exceptional Customer Service Skills: A passion for delivering world-class optical experiences, mastering the customer journey, and prioritising the customer above all else
- Natural Leadership & Accountability: Experience running daily store operations, managing rosters, and taking full ownership of store performance. You lead by example and love coaching and upskilling team members
- An Aspiring Store Manager: A driven retail leader with the ambition and resilience to upskill and step into a BN Store Manager role within 6–12 months
- Available to work full time 38 hours, Sunday–Thursday roster This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast. Ready to frame your future? Apply now. Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.